As a courtesy to all of our patients, call ahead to schedule appointments and arrive on time for your appointment so that we may keep waiting time to a minimum. All patients should arrive at least 15 minutes before their scheduled appointment to complete necessary medical history forms.
Confirmation & cancellation
If unable to keep your scheduled appointment, call our office 24 hours in advance. Your phone call is critical in helping us provide continuous care to all of our valued patients. If you fail to give us notice of your cancellation, the following policy is enforced:
First missed appointment:
Second missed appointment:
Third missed appointment:
$25.00 charge and possible dismissal from Novant Health Village Family Care